From an introduction
to a conversation.
A practical guide to connecting on AVEN, with room for curiosity, privacy and a pace that works for both of you.
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Start with the whole person
Open a profile from Discover to read more than the first photograph. Explore their prompts and the details they have chosen to share. Express interest when something feels right; a profile appearing in Discover is an introduction, not an existing match.
Interest goes both ways
A conversation starts with mutual interest. Sending a like does not guarantee a match or a reply. Once you have matched, open the conversation from your chats. If someone is not interested, respect that choice and give them space.
Give the conversation somewhere to go
Try a question connected to their profile: “What made that trip memorable?” or “What would your ideal Sunday look like?” Share a little about yourself too. A thoughtful exchange does not need a perfect opening line or an immediate response.
Let your voice do the talking
In a conversation, the microphone lets you prepare a voice note. Allow microphone access when prompted, record, then send when you are ready. Typing switches the composer to send text. A voice note is a recorded message, not a live call. Keep background conversations and other people’s private information out of recordings.
Keep replies clear
Use the message’s reply action when you want to respond to a particular point. Read the quoted message before sending so your reply has the right context. Text and voice can carry tone differently; ask for clarification instead of making assumptions.
Choose when to pay attention
Allow AVEN notifications in your device settings if you want alerts outside the app. Focus modes, Do Not Disturb and device restrictions can affect what appears. A missed alert is not proof that someone has not replied; check the conversation when it suits you.
When something does not look right
Check your connection and the conversation’s send status before trying again. If a chat is missing, refresh and make sure you are signed into the intended account. Do not assume another person’s reason for leaving. Contact support if the problem continues, with your app version, device and a brief description. Never include login codes or passwords.
You can change your mind
Use the conversation’s unmatch option to end a connection, and read the confirmation before continuing. Reporting and blocking are available for concerning behaviour; you do not have to keep a conversation open to be polite. For concerns after a meeting or after a chat is no longer visible, contact AVEN support.
Take the next step at your own pace
Only agree to meet when you feel comfortable. Plan the details together without pressure, and use the Safety Center to prepare. Dating is not a deadline: either person can slow down, decline or leave.