Your Privacy Choices
Your information belongs to you. This page lists every privacy choice available to AVEN members and visitors: what each one does, and exactly how to exercise it.
On this page
Your Choices at a Glance
In plain language: See your data, fix it, take it with you, or delete it, plus control verification, location, and messages from the app.
- Access: ask what personal data we hold about you.
- Correction: fix anything inaccurate.
- Export: receive a copy of your data.
- Deletion: erase your account and associated data.
- In-app controls: manage verification, location permission, and visibility from the AVEN app.
- Communications: choose which messages you receive from us.
Access, Correction & Export
In plain language: Write to [email protected] from your account email. Tell us what you need, we'll verify it's you, then respond.
To request access to, correction of, or a copy of your personal data, email [email protected] from the email address associated with your AVEN account. Describe what you're asking for, for example, “please send me a copy of my profile data.”
We may need to verify your identity before responding, and we will never ask for your password or one-time codes by email. Where a request cannot be fulfilled as described (for example, automated export that does not exist), we will tell you plainly what is possible.
Deletion & Erasure
In plain language: Delete in seconds from the app, or request deletion from the web. Profile, photos, and messages are purged immediately.
The fastest path is in the AVEN app: Profile → Settings → Account → Delete Account. If you no longer have the app, use our Account Deletion page to request a secure deletion link by email.
Deletion permanently erases your profile, photos, prompts, matches, and messages. A limited safety archive is retained briefly to protect the community from repeat abuse, then destroyed. See the retention rules for the full picture.
In-App Privacy Controls
In plain language: The app is where day-to-day privacy lives: verification is optional, location permission is yours to grant or revoke.
- Identity verification is always optional. It only affects the verified badge on your profile.
- Location permission can be granted or revoked in your device settings at any time; without it, distance-based discovery simply doesn't apply.
- Blocking and reporting are available on every profile and conversation.
- Pausing matching hides you from new introductions while keeping your conversations.
Communication Preferences
In plain language: Account emails (security, deletion links) can't be turned off while you have an account. Anything else, just ask.
Messages necessary for your account (security alerts, deletion confirmation links, and responses to your own inquiries) are sent as long as you hold an account. If AVEN introduces optional updates or newsletters in the future, every one will carry a working unsubscribe mechanism, and this page will be updated to describe it.
How to Make a Request
In plain language: One inbox for everything: [email protected]. Every request is reviewed.
Send your request to [email protected]. Include the email address on your AVEN account and a clear description of what you'd like. Every privacy request is reviewed; if we need more information to verify you, we'll ask.